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Car wash · report reference

Every car wash report,
site by site, in real time.

Every report myAnalyst builds for multi-site car wash operators, read straight from your POS and refreshed in near real-time.

LiveStats · Car wash portfolio · refreshed 0:08 ago
Wash Count (today)9,420+5.4% vs LY
Membership Mix63%+2.1 pts
Revenue / Car$14.20+3.0%
SiteWash CountMember MixRev / CarCapturevs LY
04 Morgantown2,31068%$14.9041%▲ 8.2%
07 Holler Lane2,04066%$14.5538%▲ 6.1%
11 Frankland1,87063%$14.1035%▲ 3.4%
15 Poplar1,64058%$13.6031%▼ 2.7%
22 Dent1,56055%$13.2029%▼ 4.9%

Figures shown for layout. On a demo we run this on your own POS data, your sites, your numbers.

Operations

Volume, throughput & capture

How many cars went through, how fast, how many converted, and what each was worth.

Wash Count & Throughput by Site

Live wash count per site and chain (about 9,420 on a strong day), with YoY deltas, hour-of-day and day-of-week throughput, and peak-hour cars per hour to match staffing to demand.

Capture Rate & Conversion

Capture rate by site (share of arriving traffic that buys a wash) and the share of single washes that convert to an unlimited plan, trended against the chain benchmark.

Revenue per Car & Wash Mix

Revenue per car (about $14.20 portfolio-wide) by wash package, add-on attach rate (ceramic, tire shine, undercarriage), and the retail-vs-member split, so you see whether the average rises on mix or just price.

See how LiveStats reads your POS

Membership & Retention

The unlimited-plan engine

For a club-model wash, the membership base is the business. Track the recurring base, the leak, and who to win back, at the household level.

Retention

See the member base move, not just the total

myAnalyst separates recurring unlimited members from retail traffic and tracks gross adds, churn, net adds, and the at-risk revenue behind every lapsing plan.

  • Membership mix at about 63% of washes, tracked by site
  • Monthly churn and net member adds per location
  • RFM segments and at-risk member lists, ready to export
Membership · base & churn
Active Members14,820+312 net
Monthly Churn4.8%-0.6 pts
At-Risk Revenue$31.4K612 plans
SiteMembersChurnNet Adds
04 Morgantown3,9103.9%+96
07 Holler Lane3,4204.4%+71
15 Poplar2,1806.2%-18
22 Dent1,9407.1%-34

Unlimited-Plan Mix & Base

Active member count, plan-tier breakdown (basic / premium / ceramic), and membership mix as a share of washes (about 63%), by site and chain-wide, with month-over-month base growth.

Membership Churn & Reactivation

Monthly and rolling churn per site, cancellation reasons where captured, win-back rate, and net-add lift, so you can tell a healthy base from one quietly bleeding plans.

RFM Segments & At-Risk Members

Recency-frequency-monetary scoring per member and household, due-soon and at-risk lists, customer lifetime value, and the dollar value of plans about to lapse, exportable for win-back.

Definitions: churn, RFM, CLV & capture rate

Finance

Where the money comes in, and goes out per car

Tie revenue, recurring billing, and chemical cost, the biggest variable cost in a wash, back to volume by site.

Means of Payment & Recurring Billing

Revenue by payment type (card, cash, app/wallet) and recurring membership billing, with recurring-billing share, failed-payment rate, and the retail-vs-member revenue split per site.

Chemical Cost per Car & Variable Cost

Chemical cost per car derived against wash count and trended against the chain benchmark, so a site over-dosing or running a mis-calibrated dosing system stands out, alongside other variable cost per car.

Paid In / Paid Out & Cash Reconciliation

Every paid-in and paid-out, credit memos, and end-of-day cash reconciliation, with drawer over/short rolled up by site and shift so finance closes the books without chasing managers.

Loss Prevention & Auditing

Catch the leak before it compounds

Voids, discounts, and drawer variances are small per transaction and large across a chain. Auditing surfaces the outliers automatically.

Voids, Refunds & Aborted Sales

Void count and dollars, refunds, and aborted/re-rung sales ranked by site, register, and employee, with rate-per-wash so a busy site isn't flagged just for volume.

Over / Short & Drawer Variance

Cash over/short by drawer, shift, and employee, with open/close variances and recurring-offender ranking, so a pattern at one site or cashier surfaces instead of hiding in daily noise.

Discount, Comp & Free-Wash Auditing

Discounts, comps, employee/free washes, and wildcard codes by reason and employee, with data-capture quality scoring, flagging sites where give-aways quietly erode revenue per car.

Geospatial

Where your washes, and your members, come from

Map guest origin from your transaction and membership data, see each site's real trade area, and model drive-time coverage before you sign the next lease.

  • Guest-origin heatmaps by site and by member
  • Drive-time trade areas and cannibalization overlap
  • Membership density choropleths for site selection

Guest-Origin Maps

Heatmaps and choropleths of where retail and member traffic originates, by ZIP and household, so you see each site's true catchment and aim local marketing at the gaps.

Drive-Time Trade Areas for New Sites

5- / 10- / 15-minute drive-time polygons, demand density, and overlap with existing sites, the same Real Estate Consulting and Customer Mapping inputs we use to vet a new location.

Store Health & Pacing

One score per site, paced to month-end

Roll every report above into one grade, and project the month before it closes.

Store Health

Know which wash needs you first

A 0 to 100 score and A to F grade per site from five weighted pillars: Growth 25%, Goal 25%, Loyalty 20%, Standing 15%, Operations 15%. For a wash, Loyalty leans on membership retention and Operations on capture rate and throughput.

  • Ranked against the rest of your chain
  • Pacing & Forecast: MTD wash count and revenue vs budget
  • Wall of Records: all-time single-day wash-count highs
A
81 / 100
Site 04 · Morgantown
Health · strong · top quartile
▲ up 4 pts this month
Growth · 25%84
Goal · 25%79
Loyalty · 20%88
Standing · 15%76
Operations · 15%71

Pacing & Forecast vs Budget

MTD wash count, revenue, and net member adds vs budget, with shape-adjusted month-end projections and an ahead / on-track / behind status per site, built from your Budgets & Goals.

Wall of Records & Rankings

All-time single-day wash-count and revenue records, current-period site rankings, and Invoice Lookup to trace any transaction, the friendly competition that pushes the front line.

Signals · SMS alerts

The report that texts you before you'd think to look.

Signals watches the same data and texts the right manager the moment a threshold trips: a site pacing behind on wash count, a churn spike, a short drawer, or a chemical-cost-per-car outlier. No app to open.

  • Wash-count pace and capture-rate drop alerts
  • Membership churn spikes and at-risk-revenue thresholds
  • Over/short and chemical-cost-per-car outliers

Signals · this morning

Auto-sent across the car wash portfolio
Pace
Site 22 Dent behind wash-count pace

Down 14% on cars vs its budget shape by 11:00 AM. Texted to the District Manager.

Churn
Site 15 churn jumped to 6.2%

≈ $9,100 of at-risk membership revenue. RFM at-risk list ready to export.

Cost
Chemical cost per car at Site 07 above benchmark

Running 18% over the chain average, worth checking the dosing system.

Invoice lookup

Pull any ticket in seconds

Search a ticket or invoice and see the full line items and payment. Try it.

FAQ

Car wash reporting questions

Can myAnalyst track unlimited-plan members separately from retail washes?

Yes. myAnalyst reads your POS read-only and separates recurring unlimited-plan members from single-wash retail traffic, so you can see membership mix (about 63% of washes in a typical club-heavy site), net member adds, churn, and the revenue each stream contributes per site and across the chain.

Does the chemical cost per car update in real time?

myAnalyst refreshes in near real-time, so wash counts, revenue per car, and capture rate update live throughout the day. Chemical cost per car is derived against your wash count, so it moves with volume and lets you spot a site whose variable cost per car drifts above the chain benchmark.

How does myAnalyst score a car wash location?

Every site gets a 0 to 100 Store Health score and an A to F grade built from five weighted pillars, Growth (25%), Goal (25%), Loyalty (20%), Standing (15%), and Operations (15%). For car wash, Loyalty leans on membership retention and Operations reflects capture rate and throughput, so the score reflects how a club-model wash actually performs. See how scoring works.

Can I build a custom car wash report?

Yes. The Report Builder lets you assemble drag-and-drop dashboards and saved trackers, for example a membership-churn-by-site view or a chemical-cost-per-car tracker, from any of the LiveStats, membership, financial, auditing, and geospatial data myAnalyst already reads from your POS.

Keep exploring

Related pages

The platform

Every module behind these reports: LiveStats, Store Health, Pacing, Financials, Auditing, and the Report Builder.

Explore the platform

Multi-location dashboards

Consolidate dozens of stores into one live, ranked view for above-store leaders.

Multi-location dashboards

Glossary & industries

Definitions for every metric on this page, plus the other industries myAnalyst is tuned for.

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See these reports on your own wash data.

Book a 30-minute demo and we'll run myAnalyst on your POS, wash counts, membership churn, capture rate, and chemical cost per car, live across every site.